Understaffed and dirty

The hotel is very dog friendly, and the location is amazing. The housekeeping staff missed the mark. The staff failed to vacuum properly before we checked in and I found my fur kid attempting to eat a pill (pharmaceutical) that was under the desk. Can only imagine if he or someone’s child had ingested it. I brought it to the attention of the front desk and they didn’t even apologize. There was also a cheese-it type cracker by the elevator entrance on our floor. It was there when we checked in and for our entire three night stay - I’m sure it’s still there today. The complimentary happy hour from 5pm-6:30pm every weekday is excellent and the complimentary breakfast is one of the best I’ve encountered. But, when you know the place isn’t clean.

Feb. 29, 2024