Catherine

Pets are only allowed in one of the property types, the family apartments. This is the furthest from the beach and amenities. The pictures show options that are not available for travellers with pets. At $500 a night we thought we would be in a unit that steps out onto the beach but instead was at the very back of the property.

First, they lost the BringFido reservation. BringFido was great about it but how annoying. $340 for two rooms for one night, one room with dogs. It’s a ripoff. Then the place is gross. There are stains on the sheets and towels, bad smells, cracked and dirty walls. There is only central AC, so you can’t control the temperature. There’s a broken ice machine in the hall. There are only handle locks, no deadbolts on the doors. I wouldn’t stay here alone. Some of the other clients were really sketchy. I picked it because it was next to the river, but access is private so the dogs and I walked for 1km before they could play in the water. The staff person took a long time to come to the door and was useless when she couldn’t find the reservation. She was friendly enough.

Overall it was okay. The location was great for the price. Parking was complicated but worked out once I figured it out. There aren’t enough spots for everyone at the hotel, so they get you to park at the big nearby public underground lots. This worked fine and kept the car more secure. The room was definitely dated and a little worn, which we didn’t care about. They were the only place that left out dog bowls which was great! The only real drawback to the place was the mattress.; it was worn out where it had been slept on so we were each in a groove with a hill between us.

It was all anyone could expect from a two star motel. Clean enough, but worn and a bit dingy. The wifi and AC both worked, there was a deadbolt on the door, so we felt safe and comfortable.