Joe

In the 14+ years my dog has been groomed, this is the worst experience we have ever had! If I could leave a negative star(s), I would. [The groomer] arbitrarily decided to shave our dog without consulting us. I still wonder why our dog was panting when I picked her up if the door to the van was closed and the air conditioning was aimed at the dog, especially since I walked by 30 minutes after she started and the door was still open. All this for $280 (including a 39.95 travel fee to go from Frisco to west Plano)!