Save your money!

Let’s start at the beginning. I usually stay at another hotel in the same parking lot here but wanted to treat myself to a little better of a room this trip. So I spent $112 on our room here for the night. While we’re checking in they have me sign the pet fee paperwork and as I’m reading over I see that they waive the fee for Service Animals and ESAs. I say “Oh good! I can give you my Dogs ESA ID right now and show you his paperwork!” Immediately the manager says “Oh no that’s more of an ADA thing…” while pointing at a sign about check out times? “It says here Emotional Support Animals, and my dog is an ESA." She continues to say that no, that’s basically wrong while I just look at her confused. So we get charged the additional $50.

After paying even more money, I was less than impressed with our room. You had to really jiggle the door handle to get it to latch and the safety bar on the door was broken. Window shades were ripped/ stained and wouldn’t even cover the windows for privacy. The shower/bathroom and mold growing on the ceilings and found hair in our toilet seat. I thought to myself, well at least this hotel has a jacuzzi. Something the neighboring hotels didn’t have that influenced our decision to come here. We go to the pool, which is open, but the jacuzzi has yellow caution tape wrapped around it. Save yourself the money and go to a neighboring hotel. They’re still dog friendly if your traveling with your dog.

Nov. 22, 2021