House of Horrors

Yes they accept pets. But on check in yesterday I was told my room would be next door to that of night clerk who needed her sleep "and if THAT dog makes any noise ... well she won't tolerate that." Well ... put me in different part of hotel. He's not noisy but dogs will bark from time to time. All day yesterday he barked two times ... once at maintenance man. My dog is protective of me around strange man. Then when night clerk noisily left her room he barked at door ONCE. So she. ... the clerk ... got even. At midnight her alarm clock went off and woke me from sound sleep. I called front desk and asked her to turn it off. She called back 10 mins later and said she checked and nothing was on. I invited her to come into my room and hear the noise. She refused. It stopped at 1 a.m. Then precisely at 2 am the phone in that room rang til 6 a.m.

I turned TV on to muffle sound. Made ear plugs from toilet tissue. Put a pillow on each side if my head. Didn't really sleep. She noisily came back to that room around 6:30 am. My dog made not one sound during the entire night. But of course I got maybe 15 mins of sleep. I paid for 2 nights and they likely will say they can't refund any of it. My room was 334 . . . If you stay at this house of horror don't let them put you in that or in 338. The "clerk" currently rules 334 and all around it. If not for that bed was comfy, nice size TV, nice bathtub, fridge, microwave. But I will NEVER stay here again and will be moving to different hotel, paying for another hotel.

Feb. 07, 2022

Great food

My dog Casey & I were really happy. Great patio by lake. Beautiful scenery, excellent Shrimp Pad Thai. Pup loved it all and so did I.

Oct. 15, 2018

It's EXCELLENT in all ways

Just had a great Shrimp Pad Thai lunch that i shared with my dog Casey. They brought him a bowl of ice water and we sat on covered patio at waterside. Just a great relaxing spot after Hurricane Michael. Staff all great!

Oct. 11, 2018