PHÖNIX Hotel
PHÖNIX Hotel allows pets of any size for an additional fee of €15 per pet, per night. Both dogs and cats are welcome. Food and water bowls are provided in the room.
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Room Types
- Family RoomFamily Room
- 1 king bed, 2 sofa beds
- Up to 3 people
- Pet fee additional
Room details
Offering bathrobes, this family room includes a private bathroom with a shower and a hairdryer. The family room offers a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as garden views. The unit has 3 beds.Room Amenities
- Shower
- Safety deposit box
- Hairdryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Private bathroom
- Heating
- Satellite channels
- Cable channels
- Carpeted
- Interconnected room(s) available
- Laptop safe
- Flat-screen TV
- Sofa
- Wake-up service
- Wardrobe or closet
- Garden view
- Hypoallergenic
- Towels
- Linen
- Clothes rack
- Baby safety gates
- Sofa bed
- Pool towels
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Non-feather pillow
- Accessible by elevator
- Family Triple RoomFamily Triple Room
- 1 king bed, 1 sofa bed
- Up to 3 people
- Pet fee additional
Room details
1 King Bed and 1 Twin Sofa Bed
258.00 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 20-inch flat-screen TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request); cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - No rollaway/extra beds available
Non-SmokingRoom Amenities
- Heating
- Non-Smoking
- Television
- Satellite TV service
- Iron/ironing board (on request)
- Soundproofed rooms
- Laptop-friendly workspace
- Minibar
- Daily housekeeping
- Free WiFi
- In-room safe (laptop compatible)
- Desk
- No rollaway/extra beds
- Towels provided
- Bedsheets provided
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- TV size measurement: inch
- Slippers
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 20
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Cribs/infant beds (surcharge)
- Room service (limited hours)
- Deluxe Double RoomDeluxe Double Room
- 1 king bed
- Up to 2 people
- Pet fee additional
Room details
The unit offers 1 bed. - Deluxe Single RoomDeluxe Single Room
- 1 twin bed
- 1 person per room
- Pet fee additional
Room details
- Deluxe Single RoomDeluxe Single Room
- 1 double bed
- 1 person per room
- Pet fee additional
Room details
- Standard Double RoomStandard Double Room
- 1 king bed
- Up to 3 people
- Pet fee additional
Room details
1 King Bed
215 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 20-inch flat-screen TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request); cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - No rollaway/extra beds available
Non-SmokingRoom Amenities
- Heating
- Non-Smoking
- Television
- Satellite TV service
- Iron/ironing board (on request)
- Soundproofed rooms
- Laptop-friendly workspace
- Minibar
- Daily housekeeping
- Free WiFi
- In-room safe (laptop compatible)
- Desk
- No rollaway/extra beds
- Towels provided
- Bedsheets provided
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- TV size measurement: inch
- Slippers
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 20
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Cribs/infant beds (surcharge)
- Room service (limited hours)
- Standard Single RoomStandard Single Room
- 1 twin bed
- 1 person per room
- Pet fee additional
Room details
1 Twin Bed
183 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 20-inch flat-screen TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request)
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) available
Non-SmokingRoom Amenities
- Heating
- Non-Smoking
- Television
- Satellite TV service
- Iron/ironing board (on request)
- Soundproofed rooms
- Laptop-friendly workspace
- Minibar
- Daily housekeeping
- Free WiFi
- In-room safe (laptop compatible)
- Desk
- No cribs (infant beds)
- Towels provided
- Bedsheets provided
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- TV size measurement: inch
- Slippers
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 20
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Room service (limited hours)
- Family Quadruple RoomFamily Quadruple Room
- 1 king bed, 1 sofa bed
- Up to 4 people
- Pet fee additional
Room details
1 King Bed and 1 Large Twin Sofa Bed
Soundproofed room
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 20-inch flat-screen TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request); cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - No rollaway/extra beds available
Non-SmokingRoom Amenities
- Heating
- Non-Smoking
- Television
- Satellite TV service
- Iron/ironing board (on request)
- Soundproofed rooms
- Laptop-friendly workspace
- Minibar
- Daily housekeeping
- Free WiFi
- In-room safe (laptop compatible)
- Desk
- No rollaway/extra beds
- Towels provided
- Bedsheets provided
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- TV size measurement: inch
- Slippers
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 20
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Cribs/infant beds (surcharge)
- Room service (limited hours)
- Deluxe Double Room with BathDeluxe Double Room with Bath
- 1 king bed
- Up to 2 people
- Pet fee additional
Room details
The unit offers 1 bed. - Comfort Double Room, Park ViewComfort Double Room, Park View
- 1 king bed
- Up to 3 people
- Pet fee additional
Room details
1 King Bed
215-sq-foot room with garden views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 20-inch flat-screen TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request); cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - No rollaway/extra beds available
Non-SmokingRoom Amenities
- Heating
- Non-Smoking
- Television
- Satellite TV service
- Iron/ironing board (on request)
- Soundproofed rooms
- Laptop-friendly workspace
- Minibar
- Daily housekeeping
- Free WiFi
- In-room safe (laptop compatible)
- Desk
- No rollaway/extra beds
- Towels provided
- Bedsheets provided
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- TV size measurement: inch
- Slippers
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 20
- Separate sitting area
- Flat-panel TV
- Free bottled water
- Cribs/infant beds (surcharge)
- Room service (limited hours)
OUR GUARANTEE: Book a room now! Our canine concierge ensures that BringFido members are assigned a pet-friendly room, so there aren’t any surprises at check-in.
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Description
Located in Bergneustadt, PHÖNIX Hotel is a 1-minute drive from Bergisches Land Nature Park and 7 minutes from Aggertalsperre. This upscale hotel is 4.6 mi (7.4 km) from Gumbala Water Park and 4.8 mi (7.7 km) from Eckenhagen Monkey and Bird Park. Stay in one of 58 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. Satisfy your appetite for lunch or dinner at Panorama Restaurant, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Amenities
- Pet Friendly
- Indoor Pool
- Gym / Fitness Center
- Free WiFi
- Business Center
- Meeting Rooms
- Family Rooms
- Heating
- Television
- Restaurant
- Room Service
- Breakfast Available
- Spa Services
- Airport Shuttle
- Free Parking
- EV Charging Station
- Wheelchair Accessible
- Laundry Room
- Dry Cleaning
- Elevator
- Picnic Tables
- Lawn / Garden
- Patio / Balcony
- Game Room
- Beach Chairs / Towels
- Canoe / Kayak
Questions & Answers
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Traveller Photos
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FAQs
What is the PHÖNIX Hotel pet policy?
PHÖNIX Hotel allows pets of any size for an additional fee of €15 per pet, per night. Both dogs and cats are welcome. Food and water bowls are provided in the room.
Are big dogs allowed at PHÖNIX Hotel?
Yes! PHÖNIX Hotel allows dogs of any size.
Are multiple pets allowed at PHÖNIX Hotel?
Yes! PHÖNIX Hotel welcomes multiple pets. If you’re traveling with a lot of pets, and want to double check before booking, our “Canine Concierge” is always available to assist.
Does PHÖNIX Hotel allow cats?
Yes! PHÖNIX Hotel welcomes cats.
What are the check-in and check-out times at PHÖNIX Hotel?
Check-in at PHÖNIX Hotel is 3pm – midnight. Check-out is before 11am. If you’d like to request an early or late check-in or check-out, you can make a special request when you book. Note that special requests cannot be guaranteed. Early or late check-in or check-out is only based on availability and at the discretion of the property.
Is free parking available at PHÖNIX Hotel?
Yes! PHÖNIX Hotel provides free parking for guests.
Does PHÖNIX Hotel have a pool or hot tub?
PHÖNIX Hotel doesn’t have a hot tub, but there is a swimming pool for guests to enjoy.
Does PHÖNIX Hotel offer a free breakfast?
No, but breakfast is available at PHÖNIX Hotel for an additional fee. Some room rates may be available which include the breakfast fee in the room cost.
