Serenity Hotel Boutique by Alsol
Serenity Hotel Boutique by Alsol allows 1 dog up to 15 kg for an additional fee of $15 per night. Please note that pets cannot be left in the room unattended. Sorry, no cats.
Or, browse all
pet friendly hotels in Playa del Carmen
if you’re still looking.
Room Types
Please Select a Room
- Deluxe SuiteDeluxe Suite
- 1 king bed
- Up to 2 people
- Pet fee additional
Room details
1 King Bed
269 sq feet
Layout - Bedroom
Internet - Free WiFi 25+ Mbps
Entertainment - 50-inch LCD TV, digital channels, and iPod dock
Food & Drink - Room service (limited) and griddle
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop workspace, safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-SmokingRoom Amenities
- Non-Smoking
- Television
- Digital TV service
- Premium bedding
- Pillow menu
- Change of bed sheets (on request)
- Laptop-friendly workspace
- Window screens
- Electrical adapters/chargers
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Free WiFi
- Change of towels (on request)
- Phone
- Desk
- Free local calls
- iPod docking station
- WiFi speed - 25+ Mbps
- Towels provided
- Hair dryer (on request)
- Bedsheets provided
- Griddle
- Soap
- Toilet paper
- Shower only
- Wireless internet access
- Shampoo
- Toothbrush and toothpaste not available
- TV size measurement: inch
- Private bathroom
- Free toiletries
- Air conditioning
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- In-room safe
- LCD TV
- Room service (limited hours)
- One Bedroom SuiteOne Bedroom Suite
- 1 king bed, 1 sofa bed
- Up to 4 people
- Pet fee additional
Room details
1 King Bed and 1 Double Sofa Bed
603-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi 25+ Mbps
Entertainment - 50-inch LCD TV, digital channels, and iPod dock
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-SmokingRoom Amenities
- Non-Smoking
- Television
- Digital TV service
- Premium bedding
- Pillow menu
- Change of bed sheets (on request)
- Window screens
- Electrical adapters/chargers
- Separate dining area
- Blackout drapes/curtains
- Wardrobe or closet
- Coffee/tea maker
- Ceiling fan
- Free WiFi
- Change of towels (on request)
- Phone
- Free local calls
- iPod docking station
- WiFi speed - 25+ Mbps
- Towels provided
- Hair dryer (on request)
- Bedsheets provided
- LED light bulbs
- Griddle
- Soap
- Toilet paper
- Shower only
- Wireless internet access
- Shampoo
- Toothbrush and toothpaste not available
- LED light bulbs
- TV size measurement: inch
- Private bathroom
- Free toiletries
- Air conditioning
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- In-room safe
- Full-sized refrigerator/freezer
- Kitchen
- Cookware, dishware, and utensils
- Separate sitting area
- LCD TV
- Microwave
- Room service (limited hours)
- Grand Junior SuiteGrand Junior Suite
- 1 king bed, 1 sofa bed
- Up to 4 people
- Pet fee additional
Room details
1 King Bed and 1 Large Twin Sofa Bed
829-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi 25+ Mbps
Entertainment - 50-inch LCD TV, digital channels, and iPod dock
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-SmokingRoom Amenities
- Digital TV service
- Premium bedding
- Window screens
- Electrical adapters/chargers
- Blackout drapes/curtains
- WiFi speed - 25+ Mbps
- LED light bulbs
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste not available
- LED light bulbs
- Wheelchair accessible
- Air conditioning
- Kitchen
- Separate sitting area
- Room service (limited hours)
- Kitchen island
- Non-Smoking
- Television
- Pillow menu
- Change of bed sheets (on request)
- Separate dining area
- Wardrobe or closet
- Coffee/tea maker
- Ceiling fan
- Free WiFi
- Change of towels (on request)
- Phone
- Free local calls
- iPod docking station
- Towels provided
- Hair dryer (on request)
- Blender
- Bedsheets provided
- Griddle
- Wireless internet access
- TV size measurement: inch
- Private bathroom
- Free toiletries
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- In-room safe
- Full-sized refrigerator/freezer
- Cookware, dishware, and utensils
- LCD TV
- Microwave
- One Bedroom Corner SuiteOne Bedroom Corner Suite
- 1 king bed, 1 sofa bed
- Up to 4 people
- Pet fee additional
Room details
1 King Bed and 1 Large Twin Sofa Bed
689-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi 25+ Mbps
Entertainment - 50-inch LCD TV, digital channels, and iPod dock
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-SmokingRoom Amenities
- Non-Smoking
- Television
- Digital TV service
- Premium bedding
- Pillow menu
- Change of bed sheets (on request)
- Window screens
- Electrical adapters/chargers
- Separate dining area
- Blackout drapes/curtains
- Wardrobe or closet
- Coffee/tea maker
- Ceiling fan
- Free WiFi
- Change of towels (on request)
- Phone
- Free local calls
- iPod docking station
- WiFi speed - 25+ Mbps
- Towels provided
- Hair dryer (on request)
- Blender
- Bedsheets provided
- LED light bulbs
- Griddle
- Soap
- Toilet paper
- Shower only
- Wireless internet access
- Shampoo
- Toothbrush and toothpaste not available
- LED light bulbs
- TV size measurement: inch
- Private bathroom
- Free toiletries
- Wheelchair accessible
- Air conditioning
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- In-room safe
- Full-sized refrigerator/freezer
- Kitchen
- Cookware, dishware, and utensils
- Separate sitting area
- LCD TV
- Microwave
- Room service (limited hours)
- One Bedroom Double SuiteOne Bedroom Double Suite
- 2 twin beds, 1 sofa bed
- Up to 3 people
- Pet fee additional
Room details
2 Twin Beds and 1 Double Sofa Bed
431-sq-foot room with city views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 50-inch LCD TV, digital channels, and iPod dock
Food & Drink - Kitchen with refrigerator, cookware/dishware, coffee/tea maker, and kitchen island
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-SmokingRoom Amenities
- Non-Smoking
- Television
- Digital TV service
- Premium bedding
- Pillow menu
- Change of bed sheets (on request)
- Window screens
- Electrical adapters/chargers
- Separate dining area
- Blackout drapes/curtains
- Wardrobe or closet
- Coffee/tea maker
- Ceiling fan
- Free WiFi
- Change of towels (on request)
- Phone
- Free local calls
- iPod docking station
- WiFi speed - 25+ Mbps
- Towels provided
- Hair dryer (on request)
- Bedsheets provided
- LED light bulbs
- Griddle
- Soap
- Toilet paper
- Shower only
- Wireless internet access
- Shampoo
- Toothbrush and toothpaste not available
- LED light bulbs
- TV size measurement: inch
- Private bathroom
- Free toiletries
- Air conditioning
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- In-room safe
- Full-sized refrigerator/freezer
- Kitchen
- Cookware, dishware, and utensils
- Separate sitting area
- LCD TV
- Room service (limited hours)
- Kitchen island
OUR GUARANTEE: Book a room now! Our canine concierge ensures that BringFido members are assigned a pet-friendly room, so there aren’t any surprises at check-in.
Compare Rates
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Available Rooms
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OUR GUARANTEE: Book a room now! Our canine concierge ensures that BringFido members are assigned a pet-friendly room, so there aren’t any surprises at check-in.
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Description
Located in Playa del Carmen (Downtown Playa del Carmen), Serenity Hotel Boutique by Alsol is within a 10-minute walk of Quinta Avenida and Mamitas Beach. This upscale hotel is 0.4 mi (0.7 km) from Playa del Carmen Main Beach and 1.6 mi (2.7 km) from Playa del Carmen Maritime Terminal. Make yourself at home in one of the 30 air-conditioned rooms featuring iPod docking stations and LCD televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water. Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features wireless internet access (surcharge) and concierge services. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary English breakfast is served daily from 7:00 AM to 10:00 AM.
Amenities
- Pet Friendly
- Swimming Pool
- Restaurant
- Airport Shuttle
- Free Parking
- Wheelchair Accessible
- Elevator
- Smoking Rooms Available
- Patio / Balcony
Reviews
Questions & Answers
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Traveller Photos
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Want to feature your creature? Upload a photo of your pet at Serenity Hotel Boutique by Alsol! You can also share by using the hashtag #bringfido on Facebook, X, TikTok or Instagram.
FAQs
What is the Serenity Hotel Boutique by Alsol pet policy?
Serenity Hotel Boutique by Alsol allows 1 dog up to 15 kg for an additional fee of $15 per night. Please note that pets cannot be left in the room unattended. Sorry, no cats.
Are big dogs allowed at Serenity Hotel Boutique by Alsol?
Serenity Hotel Boutique by Alsol allows dogs up to 15 kg. If you’re traveling with a larger dog, try using our “Large Dogs Allowed” filter to see all of the hotels in Playa del Carmen that allow dogs over 50 lbs.
Are multiple pets allowed at Serenity Hotel Boutique by Alsol?
Only one dog is allowed in each guest room at Serenity Hotel Boutique by Alsol. If you’re traveling with more than one pet, try using our “Multiple Pets Allowed” filter to see all of the hotels in Playa del Carmen that allow multiple pets.
Does Serenity Hotel Boutique by Alsol allow cats?
No, Serenity Hotel Boutique by Alsol doesn’t allow cats. If you’re traveling with a feline friend, try using our “Cats Allowed” filter to see all of the hotels in Playa del Carmen that allow cats.
What are the check-in and check-out times at Serenity Hotel Boutique by Alsol?
Check-in at Serenity Hotel Boutique by Alsol is 3pm – 11pm. Check-out is before noon. If you’d like to request an early or late check-in or check-out, you can make a special request when you book. Note that special requests cannot be guaranteed. Early or late check-in or check-out is only based on availability and at the discretion of the property.
Is free parking available at Serenity Hotel Boutique by Alsol?
Yes! Serenity Hotel Boutique by Alsol provides free parking for guests.
Does Serenity Hotel Boutique by Alsol have a pool or hot tub?
Serenity Hotel Boutique by Alsol doesn’t have a hot tub, but there is a swimming pool for guests to enjoy.
Does Serenity Hotel Boutique by Alsol offer a free breakfast?
No. Breakfast isn’t served at Serenity Hotel Boutique by Alsol, but we do have some information on dog-friendly restaurants in Playa del Carmen.