SureStay by Best Western Massena
SureStay by Best Western Massena welcomes 2 dogs of any size for an additional fee of $30 per pet, per night. Guests traveling with dogs are only allowed in one room with one Queen bed and four rooms with two Queen beds. Dogs may be left in the room unattended, but must be crated to receive housekeeping services. There is grassy area for pet relief on the property. Guests must pick up after their dogs. Guests are also responsible for any damages. Cats are not permitted. For same day arrivals, please call 877‑411‑3436 to confirm availability of a pet-friendly room.
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Room Types
Please Select a Room
- King Room - Non-SmokingKing Room - Non-Smoking
- 1 king bed
- Up to 2 people
- Pet fee additional
Room details
The double room offers air conditioning. The unit offers 1 bed.Room Amenities
- Air conditioning
- Hairdryer
- Desk
- Ironing facilities
- Microwave
- Cable channels
- Wake-up service
- Queen Room - Non-SmokingQueen Room - Non-Smoking
- 1 queen bed
- Up to 2 people
- Pet fee additional
Room details
The double room offers air conditioning. The unit offers 1 bed.Room Amenities
- Air conditioning
- Hairdryer
- Desk
- Ironing facilities
- Microwave
- Cable channels
- Wake-up service
- Queen Room with Two Queen Beds - Non-SmokingQueen Room with Two Queen Beds - Non-Smoking
- 2 queen beds
- Up to 4 people
- Pet fee additional
Room details
The quadruple room features air conditioning. The unit has 2 beds.Room Amenities
- Air conditioning
- Hairdryer
- Desk
- Ironing facilities
- Microwave
- Cable channels
- Wake-up service
- Larger King Room with Sofa Bed - Non-SmokingLarger King Room with Sofa Bed - Non-Smoking
- 1 king bed, 1 sofa bed
- Up to 3 people
- Pet fee additional
Room details
The triple room features air conditioning. The unit has 2 beds.Room Amenities
- Air conditioning
- Hairdryer
- Desk
- Ironing facilities
- Microwave
- Cable channels
- Wake-up service
- Queen Room with Two Queen Beds and Sofa Bed - Non-SmokingQueen Room with Two Queen Beds and Sofa Bed - Non-Smoking
- 2 queen beds, 1 sofa bed
- Up to 5 people
- Pet fee additional
Room details
The family room offers air conditioning. The unit offers 3 beds.Room Amenities
- Air conditioning
- Hairdryer
- Desk
- Ironing facilities
- Microwave
- Cable channels
- Wake-up service
- Queen Room with Bath Tub - Disability Access/Non-SmokingQueen Room with Bath Tub - Disability Access/Non-Smoking
- 1 queen bed
- Up to 2 people
- Pet fee additional
Room details
The double room provides air conditioning. The unit offers 1 bed.Room Amenities
- Air conditioning
- Hairdryer
- Desk
- Ironing facilities
- Microwave
- Cable channels
- Wake-up service
OUR GUARANTEE: Book a room now! Our canine concierge ensures that BringFido members are assigned a pet-friendly room, so there aren’t any surprises at check-in.
Compare Rates
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Available Rooms
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OUR GUARANTEE: Book a room now! Our canine concierge ensures that BringFido members are assigned a pet-friendly room, so there aren’t any surprises at check-in.
Available Rates
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Description
This award winning hotel offers complimentary microwaves, refrigerators, coffee makers, hair dryers, iron and boards, continetal breakfast, USA today, voicemail, and local phone calls in all rooms. Hotel meeting room and breakfast area offer free wireless Internet service and all rooms offer free wireless Internet service. Complimentary lobby computer internet station available.
Amenities
- Pet Friendly
- Free WiFi
- Business Center
- Family Rooms
- Air Conditioning
- Heating
- Airport Shuttle
- Free Parking
- Wheelchair Accessible
- Laundry Room
- Smoking Rooms Available
- Outdoor Grills
- Patio / Balcony
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Questions & Answers
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Traveller Photos
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Want to feature your creature? Upload a photo of your pet at SureStay by Best Western Massena! You can also share by using the hashtag #bringfido on Facebook, X, TikTok or Instagram.
FAQs
What is the SureStay by Best Western Massena pet policy?
SureStay by Best Western Massena welcomes 2 dogs of any size for an additional fee of $30 per pet, per night. Guests traveling with dogs are only allowed in one room with one Queen bed and four rooms with two Queen beds. Dogs may be left in the room unattended, but must be crated to receive housekeeping services. There is grassy area for pet relief on the property. Guests must pick up after their dogs. Guests are also responsible for any damages. Cats are not permitted.
Are big dogs allowed at SureStay by Best Western Massena?
Yes! SureStay by Best Western Massena allows dogs of any size.
Are multiple pets allowed at SureStay by Best Western Massena?
Yes! SureStay by Best Western Massena allows 2 pets in each guest room.
Does SureStay by Best Western Massena allow cats?
No, SureStay by Best Western Massena doesn’t allow cats. If you’re traveling with a feline friend, try using our “Cats Allowed” filter to see all of the hotels in Massena that allow cats.
What are the check-in and check-out times at SureStay by Best Western Massena?
Check-in at SureStay by Best Western Massena is after 3pm. Check-out is before 11am. If you’d like to request an early or late check-in or check-out, you can make a special request when you book. Note that special requests cannot be guaranteed. Early or late check-in or check-out is only based on availability and at the discretion of the property.
Is free parking available at SureStay by Best Western Massena?
Yes! SureStay by Best Western Massena provides free parking for guests.
Does SureStay by Best Western Massena have a pool or hot tub?
No, SureStay by Best Western Massena does not have a pool or hot tub. Click here for a list of hotels in Massena that have pools.
Does SureStay by Best Western Massena offer a free breakfast?
No. Breakfast isn’t served at SureStay by Best Western Massena, but we do have some information on dog-friendly restaurants in Massena.