Cozy-River Access/Pet Friendly Pet Policy

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Notes from the host

Cozy-River Access/Pet Friendly

Sweet "Starry Night" Cabin! Relax by the firepit, enjoy BBQing on the deck, watch the sunset, and enjoy the large yard and river with friends and/or family. So many things to enjoy while escaping the daily rush of life at "Cozy"! The community Cacapon River access offers easy access for Kayaking/canoeing/tubing, fishing, and swimming, and the cabin is located only minutes to downtown Berkeley Springs, hiking trails, and sight seeing.

Kitchen is fully equipped for your cooking needs. Guests must supply their own sheets and towels. Pets welcome- pet fee will be requested through the resolution center after booking!
Queen size bed in bedroom, Futon bed in the living space to accommodate 4 guests.

Guests will have access to the full cabin, yard, firepit area, and community river access grounds.

Mountainside Getaways, Berkeley Springs WV Vacation Rental company
Property Manager office hours are Monday -Friday 9AM-5PM
After Hours Emergency contact info will be provided during your stay if needed.

Private community access to the Cacapon River
Maintained community for easy access for driving to the cabin in all weather conditions.
Cabins are spaced out acres apart from one another.

10 Minute drive to Downtown Berkeley Springs
3 Minute drive/10 minute walk to the community Cacapon River Access.
Hiking Trails located in several locations 5 minutes to 20 minutes away.

*As part of our effort to help you relax and enjoy your stay, accidental damage protection is part of your booking. The cost of this protection has been included in your booking and covers you for accidental damage during your stay. Airbnb bookings will reflect this fee within the total booking price as there isn't a category line for the protection fee.

* Due to food and safety concerns, we do not provide amenities related to food including salt, pepper, sugar, and spices.

*THIS IS A SELF-CATERING PROPERTY. We only provide welcome amenities FIRST USE ONLY. You may provide your own supplies for the rest of your stay.
WELCOME SUPPLIES:
•1 Dish Sponge
•1 Paper Towel Roll
•1 Small Dish detergent
•4-6 Extra Trash Bags
•1 Small Bar Soap Per Bath
•1 Toilet Paper Roll Per Bath

•For Your Convenience, please stop by the nearest Supermarket to gather any additional items you may need for the duration of your stay. (Food Lion), (Dollar General).

Additional Services (requires extra payment):
* Firewood Bundle ($50)
* Pet Fee ($50 -up to 2 pets)

– HOUSEKEEPING:
There is no daily housekeeping service provided in the rental rate. Before check-in, the unit will be thoroughly cleaned and inspected by our check-in supervisor to ensure all cleaning and sanitizing protocols were applied. Clean sheets and towels will be available in the unit. We provide 1 bath towel and wash cloth per guest, 1 bed sheet and comforter per bed.

Please be aware there is no street parking. This is a matter of public safety and Fire Code. Please Park in your driveway or at the extra parking spaces by the rec area of the community. Vehicles parked in the roadways may be towed and will be at the owner’s expense.

*ADDITIONAL CHARGES THAT WILL APPLY IF ISSUES BELOW ARRISE: (please read the rental agreement in full to see all details)

- $90 - each clogged toilet.
- $500 - smoking inside and/or smoking debris left outside for cleanup.
- $100 - each moved furniture.
- $450 - frozen/locked HVAC unit (caused when the thermostat is lower than
68°F in the summer months and higher than 75°F in the winter months).
-$200 - Trash issues.

- If necessary, additional cleaning/trash issues will be charged.

•TO AVOID ANY ADDITIONAL CHARGES, WE ASK THAT OUR HOME BE LEFT IN SAME CONDITION AS WHEN YOU ARRIVED.

Other things to note.

FAQ:
- When is trash picked up?
Trash Collection happens on Tuesdays after 6:00am.
*Trash policy- Guest(s) will bag and properly dispose of all their trash including recycling items.
All trash/recycling items must be bagged in appropriate (13-gallon bags or larger) trash bags and placed in proper outdoor locations prior to departure. The local trash company will not haul away loose left items, small bags, pet bags, or grocery bags.
Failure to properly bag (kitchen size bags or larger only) and/or remove all garbage/recyclables from the cabin will result in additional charges not less than $200.00 for bagging and additional haul off.
The trash bin is located at the end of the driveway. Trash bin must have lid shut and secured after each use to ensure animal damage/destruction doesn’t occur.

-What items can clog a toilet?
Our septic systems are fragile and items such as feminine products, paper towels, excess toilet paper, or anything else that does not belong in a toilet can cause a backup in the system. Do not put anything in the toilet except for normal use of toilet paper.

- Can I send mail to the property?
USPS does not provide service in the community. UPS and FedEx may be able to deliver to your home (be sure to provide accurate address information). Note, Mountainside Getaways is not responsible for lost or undelivered packages.

- What are the community quiet hours? Are there any additional fees to use the amenities?
Quiet Hours are 11:00pm-8:00am.

- When will I receive my check in instructions? What is the check in process?
A confirmation email will be sent 1-5 days prior to arrival. A door code/lockbox code will be included along with detailed driving directions as GPS isn’t always reliable in our area. *Please note if the rental agreement and arrival information form are not submitted to our company, we will be unable to send the check in instructions until both forms are completed and returned to our company.

-What is the Cancellation Policy?
A $25 processing fee will be charged for all canceled reservations. Reservations canceled 30 days prior to check-in will be fully refunded, minus the processing fee. Cancellations 15-29 days prior to check-in will result in a 50% refund, minus the processing fee.
Cancellations within 14 days of check-in will be nonrefundable.
There are no refunds for early checkouts.
Mountainside Getaways – Vacation Rental Agreement
Thank you for booking your stay with Mountainside Getaways! We look forward to helping you make perfect vacation memories. Our homes are prepared with care, and we ask that you treat the property as you would your own.
Contact Information
Office/Phone Hours:Monday–Friday | 9:00 AM – 5:00 PM
After-Hours Emergencies:Contact info will be included in your arrival email and on your cabin's welcome sheet.Please note: Third-party messaging apps, emails, and our office line is not monitored after hours and may receive delays if contacted through these methods. Please use the emergency after hours numbers as needed when our office is not open.
To Reach Us After Hours:Text or call the emergency numbers provided in your arrival email and/or within the property rented.Include your name, cabin name, and stay dates in your message.
Indemnification & Liability Waiver
Guests are responsible for their own safety and that of their group. By staying with us, you agree to:
Assume all responsibility for accidents, injuries, or damages on the property or within the surrounding community amenities.
Indemnify and hold harmless Mountainside Getaways, property owners, and community associations.
Supervise all children and pets at all times.
This includes (but is not limited to) use of: Fireplaces, hot tubs, pools, BBQs, playgrounds, trails, water access, fire pits, and any recreational equipment or amenities.
Booking & Payments
Direct Bookings:
A 10% deposit is required to confirm your reservation.
The remaining balance is due 20 days prior to check-in.
Third-Party Bookings (e.g., Airbnb, VRBO):
Payment, deposits, and policies are managed by the respective platform.
Cancellation Policy (Direct Bookings)
$25 processing fee applies to all cancellations.
30+ days before check-in: Full refund minus fee.
15–29 days before: 50% refund minus fee.
14 or fewer days: Non-refundable.
No refunds for early/mid-stay checkouts.
Third-Party Bookings:
Follow the platform’s cancellation policy.
$25 processing fee still applies.
Access & Check-In Instructions
Arrival instructions (including lockbox codes and directions) will be emailed after your rental agreement is signed and within 3 days of arrival.
GPS may be unreliable — follow the directions provided in your arrival email.
Check-In / Check-Out
Check-In:
After 4:00 PM only
Early check-in must be requested and approved in advance.
Unauthorized early entry will incur a fee of $50/hour.
Check-Out:
As posted on your booking and arrival form.
Late check-out incurs $50/hour until 4:00 PM.
After 4:00 PM = Full additional night charge.
In back-to-back bookings, we reserve the right to remove belongings if check-out is not on time.
Long-Term Stays (10+ Days)
Weekly inspections of the property, including interior, exterior, and hot tub (if applicable).
Guests will be notified 24 hours in advance.
Pets must be secured during inspections.
Community Rules & Behavior
Quiet Hours:
From dusk to dawn
Respect neighbors and community rules.
Strictly Prohibited:
Fireworks
Firearms, BB/pellet guns
ATVs
Open fires outside designated fire pits
Loud parties or disruptive behavior
Violations may result in immediate eviction without refund and fines up to $500.
Community Amenities & Access
General Use:
All use is at your own risk and must follow posted community rules.
Coolfont Mountainside:
No RVs in driveways; overflow parking available.
No more than 5 vehicles per driveway.
Additional pool passes must reserved and paid for at a minimum of 48 hours prior for amenity use. This is not a Mountainside Getaways policy, it is a community policy implimented in 2025. Amenity passes are $15 per person per day of use.
Day passes for the indoor pool & gym across at Coolfont: Must be reserved 48 hours before arrival.
River Ridge:
Gate access via Gate Code/keycard and lockbox code.

Hosted byMountainside Getaways

Cozy-River Access/Pet Friendly

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