Sit Means Sit Dog Training College Station

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• Dr Suzy
  May 18, 2024
  Please be cautious

  I typically don't post reviews about businesses and I'm hoping we just caught them on a bad day, but I am very concerned about the integrity of the employees we were with today.

  1. They asked if my german shepherd had labored breathing at home and my husband and I said no. He never has. The female trainer said he had all this week with them. When the male trainer brought him in, my dog was literally choking on the slip knot around his neck in front of two trainers, my kids, and myself and husband. We told them he is choking and they denied it. I went to my dog and released the slip knot from around his neck and he quit the labored breathing thereafter. They continued to deny that he was choking. Y'all, I'm a doctor and my bf is a vet. I'm not stupid. The lack of accountability and even a basic apology was alarming.

  2. Prior to him starting at SMS, I told the young lady during our consultation that he could already do sit, stay, and come. This week, the trainers taught him sit and place. So, he learned nothing really.

  3. I was told that they use a vibration collar that just gets his attention. I straight up asked if it was a shock collar and was straight up told no. It's definitely a shock collar.

  4. A random employee walks into the training room and is sitting behind a desk area. She literally looks me dead in the eye and asks me if he is a full blood German Shepherd, which I confirmed. Then she busts out with, " I have often thought about stealing him and taking him home with me" in front of my kids, my husband, and the other two trainers. I just look at her and go back to petting my dog. Then a few minutes later she says it again. No smile. No jk. Just creepy.

  5. In good faith I paid in full for both of my dogs to train with this team. After today, my husband called and stated that since Snicker was getting choked, the lady threatened to steal our dog, etc...we no longer feel comfortable with the facility and asked if we could get a refund on the unused portion of our packages. The trainer said no. Ok, well please have your GM contact me. We have not received any contact from management. I did receive two phone calls from the staff. The first was them searching through my dog's file looking for where our dog was having labored breathing at home??? HE NEVER HAS. He couldn't breathe because they chose to use a slip knot noose type rope around his throat instead of just clipping his leash unto his collar which has been on his neck all week. Then, said lady calls me wanting to explain the "comment" about my dog. She won't tell me her name and told us she never said that she had thought about STEALING my dog, etc... Y'all. This is classic denial/gaslighted.

  I care about honesty. I care about animals. I care about people. I care about doing the right thing. Please be cautious about this facility. In my experience, they will lie to make a sell and then try to cover up their mistakes. Had they just apologized for choking my dog or admitted truth about what was said to us about shock collars, the lady's stealing comments, etc...I would definitely feel differently.

• Tabitha
  Sep 26, 2023
  Best trainers, paws down!!!

  My girl Koda has so much fun training at Sit Means Sit. She does her training, has play time with her doggie friends and down time. It’s a perfect balance. They go on field trips, offer grooming and nail trimming! They have packages for every pup parents needs.

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