Nice hotel and location, overcharged

The hotel itself is beautiful and in a great location. Upon arrival, we were greeted by a friendly man who parked our car using valet ($34/night) and delivered our bags to our room. Our dog received a bowl, toy, and treats. We were able to bring him everywhere with us in the hotel. Our dog is mostly quiet and we always make sure to be with him. However, there were other dog families who left their dogs alone for a few hours and we were left to hear the contact barking which upset our dog, since they put all dog families near one another. Then there was an incident where they didn’t allow my DoorDash delivery. Finally, they double-charged the $150 pet fee. We stayed 2 nights at the hotel and it cost over $1000. It is a nice hotel and it was a nice visit, but it wasn’t worth that price point. Luckily, they did say they’re returning the extra $150 pet fee charge.

Jul. 10, 2022