Celeste

Member since July 2022

Reviews Bone icon(1)

Dirty room

Comfort Inn St Louis - Westport Event Center

If I could give this location zero bones, I would. I got to my room and there were literal bugs crawling on the desk and counters. I shined my phone’s flashlight to see if it was the dreaded bed bugs and was shocked! This bug literally stood on its hind legs like I was in his space! Then, when I try to inspect the mattress, there was a lone pubic hair on the comforter! Disgusting. To make it worse, I went to the front desk to let them know and got downgraded to a smaller bed. I took the room because Fatboy and I were exhausted.

The room was better (no aggressive bugs or pubes) but it was definitely dirty. The bathtub had dirt on the floor and the windows were not wiped down. The room had some crumbs on the desk but I was exhausted and worked with what I had. There was no price refund nor discount. They said they would not charge for the pet fee but I was told at check in I wouldn’t have to anyway? Either way, I’m not sure if there is a house keeping shortage (due to their sign saying they are not cleaning rooms after each day but, rather, each stay) but there shouldn’t be any pubes causally hanging out on the comforters. Overall, would not stay here again. The prices of the rooms do not reflect in this hotel. It’s more of a “motel” vibe.

Jul. 25, 2022

Photos Photo icon(0)

Celeste hasn’t posted any photos.
This site uses cookies to deliver our services. By using BringFido, you agree to our privacy policy.