Helene

Member since July 2022

Reviews Bone icon(1)

Needs serious updating

Fort Magruder Historic Williamsburg Trademark by Wyndham

This used to be a nice hotel as we have stayed several times. The carpets in pet friendly rooms needs replacing with other materials like tiles or waterproof laminate. No free breakfast, it was a pay coffee shop that did not open on time at 7 am so we left for our drive home around 7:30. When I made the reservation I asked for adjoining rooms, came in an hour early and they didn't allow early check-ins so I reiterated at that time since I was told the rooms had not yet been assigned that I wanted connecting rooms that had been stated in the reservation 2 weeks prior. We did not get connecting rooms! Also I was asked 2 times if I needed handicapped accessible rooms and I said No! They gave those to me anyways. The dog friendly part to take your pets out to was 1 patch of grass about 10x10 ft. Square...not enough. Your Pet fee is not $25. Per night it is $25. Per pet, per night! I had prepaid my rooms but they charged me $93. for my pets and was never told the cost at checkout. I guess all the extra was for taxes as my calculations say $25.x3=$75. We will no recommend this place any longer.

Aug. 08, 2022

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