Terrible

This place is a nightmare. I checked in late on the middle of a long road trip with my dog (who travels often). It was a little run down, but not enough to make me feel like I need to leave. Once in my room, I went to turn off the light in the bathroom and the switch fell out in my hand. Again, not the end of the world. Figured I would close the door to block the light and tell them in the morning. Exhausted, I fall asleep.

Except it’s freezing, so much so it wakes me up. I turn on the room heater and the most acrid smell comes out. It was so bad, my notoriously chill dog panicked and tried to run out of the room, and then refused come more than two feet in, and stood there crying. I packed everything up and went to the front desk, where the woman gave me a blank stare and told me she couldn’t do anything about it. That it’s just because they haven’t turned the heaters on yet and it’s the first time this season. Plus, she says, it’s 3 in the morning, and I’m gonna leave soon anyway.

I keep pressing her, so she puts me in another room “an upgrade for my troubles” with a pull out couch (as though that makes any difference to a solo traveler). She doesn’t offer any extra blankets, and I’m scared to turn on the heater for fear of that smell again. And my poor dog is so triggered by the smell of the other room he won’t settle even in this one. She asks how much I have to move, but doesn’t offer to help. On top of all that, the walls are so thin I can hear everything - which is also setting my dog off. He has travelled to LA and back and never barked in a hotel. He always settles right in. I would not recommend.

Dec. 21, 2022