Stacey

Member since May 2023

Reviews Bone icon(1)

You found the pet resort of your dreams! Stop looking!

Hatteras Island Pet Resort

Stop looking right now! You found the place where your dog is loved, cared for and you don't have to worry! Trust me, call me, use me as a reference. You found your place. I researched, googled, read reviews, had sleepless nights lol before choosing Hatteras Island Pet Resort. I picked it because after talking to them on the phone, I knew these girls really love what they do. They run a 10 star resort! The reviews do not lie. I was just getting ready to come to the Outer Banks from NJ on vacation in May and my dog got stung by a bee, or had a splinter lodged in her paw on Friday and we are leaving on Sunday for vacation. I let the girls know about this new issue because I wasn't sure if she would still be welcomed because now she needed antibiotics, and had an inflamed paw.
I let them know she was vet approved to travel. The vet stated that the pet resort might be the best thing for her because I could keep her stationary more than I could at home. HIPR said no problem. They welcomed her with open arms. I have a little gray chihuahua mix named Gracie, she takes some time to warm up, plus her paw was hurting, so she was a little scared. THEY TOOK CARE OF HER LIKE SHE WAS THEIR OWN. I have never, ever in my life seen care like she was given. She got her meds on time, they posted pictures of her on their FB page, gave me daily updates when I inquired or just to fill me in and keep me posted. Plus, I'm not their only call of the day and they answered every single time like I was. They are so pleasant to deal with, even when dealing with nervous pet owners (ME!). This was Gracie's first time in a kennel type situation.
When I picked her up, they gave her the best bath she ever got in her life! They didn't have to load her up with perfume, she came out better than she came in! Her coat was beautiful after her bath. Her coat was gorgeous and soft. They make sure she eats, they give her the treats you supply and then some, they make sure she has dry bedding. You name it, they care about it. They even soaked my dogs paw when they saw a little swelling, and went and got Epson salts! Have you ever?! This type of care you can only dream of. They know how to take care of your dog!
I posted a picture on my Facebook page of my dog on her vacation at the Pet Resort, and I can't tell you how many of my friends commented on how clean the play area was and the resort itself. It is immaculate. You can pay extra for beach walks, which I did, although next time it will have to be because she could not do walks this time around. What a great option though, right?
I can't thank Sabrina, Emily and Ireland enough for caring so much for Gracie! I go to the Outer Banks every year, and you will be my only choice to watch Gracie. This was the first year I had her, so we will be back next year. I can't thank you enough for the peace of mind you gave me. And the love and care you showed for my dog. You girls should be so proud of what you do, I know it's hard work, it's thankless at times, and tiring (because I did it myself for 22 years haha, I know!) but you run a beautiful resort. And if anyone has any doubts, you give them my number and I will let them know how much I love you all! I'm serious now! If I could give you 10 stars I would! Love you girls! PS. Gracie says she misses you!

May. 31, 2023

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