Poorly managed

Didn't give us the room paid for in reservation. Went to office and ask to speak to Manager. I was told manager was not in. That the manager would get ahold of us next day. I left phone number with front desk. The manager never contacted us. The room was dirty. Mold around tub area, left behind nut shell on balcony and behind cabinet in the room. Floors where filthy. The people above where very noisy all through the night. The next day I went to speak with manager about the noise. She was rude and called us liars. She over talked me and was very aggressive.

I asked to speak with the owner she said she is the owner. She said she owned and managed the motel. She refused to give me her name. Basically told us to leave if we don't like it and that they have right to refuse service to anyone. We reluctantly stayed the duration of our time. We will not be back and will not recommend the motel. It is poorly cared for and managed. Best thing about the 3 days was Jerry's Rogue Jet boats (Brandon) and The Landing Spot restaurant (Tammy). The people in both places are awesome and do a great job!! Motel is a huge disappointment.

Jul. 31, 2023