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They put a $50 hold on your cc for what they call “incidentals” (trust me, there are no “incidentals” at this location) and then take a $23 pet fee out of it. I questioned the associate to confirm the $20 pet fee when she said I’d receive “around $30” back after my stay. If the fee is $23, just say so—hate being nickel and dimed for my dog, especially when the accommodations are pretty subpar.

Jul. 19, 2023