Great disappointment

It is with sadness that I write this review. My dog Jake has been a patient here for about 4 years. This past year he was diagnosed with an enlarged heart and was given a prescription for Vetmedin that he will need to be on for the remainder of his life. It is a fairly expensive medicine and I was able to locate it online from a location in California. This resulted in an almost 50% cost savings over what Pinehurst Animal Hospital was charging me for the same medication. Jake has been on this medication for about 6 months. At the start of this year my California vet told me that PAH would no longer approve my RX online? This seemed odd as it had been working well for almost 6 months. I contacted PAH and they told me that had a new policy and they would no longer work with online vets for prescriptions. I would need to buy it from them (at their inflated prices) or I would need to inconvenience myself each month to request a PAPER prescription that I would need to mail to California. This was totally unacceptable to me and I was so disappointed that they are more concerned about their bottom line than the health and well being of my precious dog Jake. I immediately contacted other Vets in our area and PInetree Animal Hospital on Hwy 5 in Abderdeen was more than willing to help me secure my prescriptions from where I wanted to get Jake’s meds in California.

Jan. 29, 2024