Water leak

I got woken up at 5:30 am by someone banging on my door. They did not identify themselves until I asked. Water was leaking from the bathroom from the third floor thru my bathroom into the lobby. The employee said he would be back. No offer of towels or explanation. After waiting for 45 minutes, I left the hotel as I was unable to use the bathroom. When I questioned the front desk employee, I was told he had to fix breakfast? No apology, no phone call to the room to explain the delay. Unacceptable behavior and I would never stay there again.

Apr. 01, 2024