Not very friendly

They only allow dogs outside hotel for walks not on the inside area. We were walking from the Holiday Inn to the Staybridge and the Staybridge staff member came running out to tell us our dog could not be in that area. Well, our DOG is a GUIDE dog for my husband who is blind. When I pointed that out, he said "we prefer no dogs in this area." I said let me understand, we are here for a three-day convention where the activities take place in the convention center and courtyard, how does this work with our Guide Dog? Horrible customer service at Staybridge. Two friends stayed at Holiday Inn on same property and had no issues there.

May. 10, 2024