Not Service Animal Friendly / Or Pet Friendly

I’m a disabled veteran with a service animal, as described by ADA and my service animal is a U.S. Registered service dog.
The manager Matt did not care to understand, or educate himself on the laws when it comes to service animals and how they are defined by law. This morning I had a run in with Matt “the manager”. He proceeded to argue with me and ask me questions that are in direct violation of HIPPA and continued to dismiss me and roll his eyes and shake his head and hands at me telling me she’s an emotional support animal. I tried to show him my credentials for her and he said I don’t need to see that she’s not a service animal. (I tried to tell him they are two different things). Long story short. I wouldn’t recommend staying there. No one should have to deal with that type of discrimination or treatment. We will be filing a complaint with the ADA. We will also be filing a HIPPA violation.

Oct. 16, 2019