Bad plumbing & maintenance- puppy got hurt

I don’t normally leave bad reviews but this one earned it. We stayed with our GSD puppy for 5 nights. After one night, the toilet clogged. We called the front desk but they didn’t bring a plunger for over two hours, even with repeated calls. It clogged right back again and finally they moved us to another room but similar issues and we were stressed to use the bathroom. A couple days later, we walked our puppy in the dog area and when we returned to the room, his front paw was bleeding, having stepped on something. It should be noted that this hotel is being used as a long term housing for a group of homeless people on a wing right in front of the dog area and no maintenance was being done. We only heard about the situation from a guy staying next door who was familiar with the hotel. They should disclose this or at least clean up the area as it is hazardous. If you stay at this hotel, be careful where to walk your dog.

Sep. 25, 2020