Staff friendly but room messy

The staff was friendly and nice. However the room and a/c smelled smelled like cigarette smoke when we first went in, but we thought it was from the hallway or outside. After two hours of sleeping on the bed, my clothes and arms smelled like cigarette smoke - turned out it was in the mattress too. The pillows were fine and clean. I was fine after taking a shower but did let the front desk staff know about the cigarette smoke. The coffee maker in the room didn’t work and spilled all over the cabinet. The cabinet had a ton of water damage so clearly it wasn’t the first time it had happened. We were only there for a few hours before our flight so we didn’t have time to change rooms. The shuttle worked well and was convenient.

Apr. 27, 2021