Verna

Member since July 2021

Reviews Bone icon(1)

Just sort of ok

The Redwood Riverwalk a Boutique Motel

This hotel is just sort of ok. There was nothing terrible, just a bunch of little things that really add up. For example, our reservation was clearly for three people. But we only got towels for two people, and the seating for our table was only for two people. We got 3 breakfasts, but only 2 sets of utensils. The breakfasts were really skimpy. The hotel didn't have enough staff to take care of the guests. Only one person on duty to get everybody's breakfasts, make coffee, and take care of checking people out at the front desk. Our tv didn't work. The beds were old and kind of saggy. The doggy potty area was almost all gravel and river rock, and the fence was not completely secure. The hotel's solution was to tell people to keep their dogs leashed instead of securing the fence.

On the good side, our room had new laminate wood flooring instead of carpet. That's the first time in a long time I felt like the hotel floor was clean enough to walk on barefoot. The staff were all very nice, just so busy they couldn't do everything that needed to be done. The coffee was really good.

Any of my complaints are really minor by themselves. If it was only one or two of the things I listed, I wouldn't even mention them. But our 2 day stay was constant little annoyances. I won't stay there again.

Jul. 02, 2021

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