Not as advertised

After a 7 hour drive, imagine my chagrin to be told that this hotel doesn’t take cats after all, and when they make exceptions, it’s only if the cat is in a cat carrier. They relented when I explained that I booked through a site that stated that pets were allowed at the facility. Also, the key kept deactivating and I had to go twice in one AM to get new keys. I really didn’t want to hear about how I should have read their hotel’s website instead of trusting yours.

Oct. 19, 2021