Samantha
Reviews (1)
Rude and discriminating. Don't bother.
Best Friends Pet HotelThis place is awful. We set up our interview for daycamp over a week in advance and confirmed it several times. When we arrived, we were not greeted by the woman behind the desk and when she did eventually speak to us, she was rude. She then took one look at Pumbaa and told me that mixes that have any pit in them are not permitted to be there. She told me to wait and came back a bit later with another woman who I can only assume is a manger. They didn't understand how I even scheduled an interview with Pumbaa because he's a pit mix.
I submitted all of his vet records and their registration form with his breed mix clearly visible and don't understand why it took me driving all the way over there for them to see his breed. Not that it matters!! We were there for an INTERVIEW to determine if he was a good fit and temperament for daycamp. What does it matter what breed he is mixed with? We've been to tons of other daycares with no issues or questions at all about his breed.
You'd think Disney would be better. I was highly disappointed from the moment I walked in. Don't bother taking your "dangerous" dogs here. 🙄