DO NOT STAY HERE

I am writing this review from our car at 3:24AM as we drive away from the La Quinta after no sleep. The first room we were given keys to was not clean and the bed was not made. Mistakes happen, so we ventured back to the desk for another try. All seemed fine in Room #2 until at 3AM a complete stranger opened our door with a key and tried to walk in. Thank goodness for dead bolts and our sweet dog with a scary bark. Our dog was so anxious because of the experience, he hid until we made the choice to leave. The front desk was not at all accommodating or apologetic about the terrifying situation. We were told we would have to request our refund through Bring Fido who is not currently open.

UPDATE: Thank you to the customer service team at Bring Fido. They returned our call as soon as they were open and were incredibly understanding. They were also able to issue us a refund. We will definitely book through the site again.

Nov. 25, 2018